Our Commitment to Food Safety

Our Commitment

TRIO teams continue to support our mission to nourish seniors and other vulnerable populations. Together with our clients, our services provide vital resources to millions of individuals in our local communities. TRIO is committed to navigating the often-dynamic situation knowing that those seniors receiving daily meals exhibit improvements in mental health, feel less lonely, and are more confident living independently in their own homes.

Food safety remains a constant focus for TRIO.  We continue to follow TRIO’s rigid food safety and sanitation practices as well as our enhanced COVID-19 protocol to keep our team members and those receiving our meals safe.

Our teams abide by the following

Enhanced Sanitation

We have enhanced our rigorous sanitation practices to prevent the spread of the virus.

  • Commonly used production surfaces, delivery equipment and vehicles are cleaned and sanitized before and after each use, beyond CDC recommended procedures.
  • Team members are required to properly wear gloves, wash their hands before and after a task, and wear masks.
  • While handwashing is preferred, team members unable to wash hands, such as drivers, will effectively sanitize their hands with hand sanitizer.

Physical Distancing

We evaluate every situation to maintain physical distancing, specifically:

  • Avoid confined and congested workspaces.
  • Stagger lunch and other breaks to limit the congregation of team members.
  • Evaluate workflow to minimize cross-contamination of team members.
  • Limit visitors, volunteers and non-essential individuals in central kitchens, especially workspaces.
  • Maintain a 6-foot distance between driver and recipient of home-delivered meals.

Service Modifications

We have modified our type of meals and service options to prevent the spread of the virus and to meet individual client program needs.

  • Meals are sealed under rigid food safety protocol and only opened by the meal recipient.
  • We have implemented drive-through pick-up of fresh meals, home-delivered frozen meals, and home-delivered shelf stable meals while congregate dining is suspended.

Personal Protective Equipment

Our employees abide by the recommendations for PPE by the CDC.

  • All team members are required to wear personal protective equipment, including masks and gloves.
  • All team members received training in the process for proper wear and removal of masks and gloves.

Personal Health Monitoring

Our team members observe health requirements to help ensure the health and safety of our teams and those consuming our meals.

  • All team members are required to stay home if they are sick.
  • Team members diagnosed with COVID-19 must self-quarantine for 14 days before returning to work, and all employees in close contact with a diagnosed employee are also required to self-quarantine for 14 days.
  • Temperature checks of team members are taken prior the start of shifts.

Supply Chain Continuity

Our procurement team is in constant contact with our key suppliers.

  • Our team is taking proactive actions to secure products.
  • Contingency plans are in place and alternative suppliers have been identified in the event of a sudden or unforeseen supply disruption.

Let us show you how we can help!

Contact us to get more information about our services, employment, or to tell us how we are doing. We look forward to speaking with you.